Shondhi — Child Safety Standards (CSAE)

1) Overview & Scope

Shondhi is a social/dating application for adults. We are firmly committed to protecting children and preventing child sexual abuse and exploitation (CSAE) across our platform and services. These standards are public, globally accessible, and apply to all users, content, and features in Shondhi, including any associated websites, apps, and services operated by Artics Inc.

2) Zero-Tolerance Policy

We strictly prohibit the creation, upload, possession, distribution, solicitation, or receipt of Child Sexual Abuse Material (CSAM), and any behavior that facilitates or constitutes Child Sexual Abuse and Exploitation (CSAE), including grooming, sextortion, trafficking, or sexualization of minors. Violations may result in immediate account termination, permanent bans, content removal, and reports to appropriate authorities.

3) Prohibited Content & Conduct

The following are strictly prohibited on Shondhi:

• Any visual depiction (photos, videos, live streams, CG/AI images) or text/audio that sexualizes or exploits a minor.
• Grooming: befriending a minor to facilitate sexual contact, obtain sexual imagery, or otherwise exploit them.
• Sextortion: coercion, threats, or blackmail involving a child’s intimate images or information.
• Trafficking or solicitation of a child for commercial sexual exploitation.
• Predatory contact or inappropriate interaction directed at a minor (e.g., touching, groping, sexualized messages).
• Content that normalizes, trivializes, or instructs on CSAE or evading child-safety enforcement.
• Any attempt to age-misrepresent to contact minors or enable others to do so.

4) Reporting & In-App Feedback

Users can report concerns without leaving the app via:

1. In-App Report buttons on profiles, messages, photos, and posts (tap Report → choose Child Safety).
2. In-App Help & Support → Report a Safety Issue → Child Safety.

Outside the app, you can also reach us at dev@artics.io.

5) Our Actions When Notified

When we obtain actual knowledge of suspected CSAM or CSAE, we take appropriate actions, which may include:

• Immediate content removal and account restriction/termination.
• Preservation of relevant data and evidence consistent with applicable law.
• Mandatory reporting of confirmed CSAM to NCMEC (U.S.) or the relevant regional authority.
• Cooperation with law enforcement subject to valid legal process.
• Blocking re-registration and implementing platform-wide safety countermeasures.

6) Legal Compliance & Reporting to NCMEC/Authorities

Shondhi complies with applicable child safety laws and regulations in the jurisdictions where we operate. In the United States, confirmed CSAM will be reported to the National Center for Missing & Exploited Children (NCMEC). Outside the U.S., we will report to the appropriate national authority where required or appropriate.

We maintain internal processes and escalation runbooks for intake, triage, preservation, reporting, and law-enforcement cooperation.

7) Moderation, Age Gating & Prevention

Human Review

• Specialized trust & safety reviewers for escalations and confirmed incidents.
• 24/7 pager escalation for urgent child-safety reports.

8) Third-Party & Vendor Obligations

Vendors and service providers with potential access to user content must uphold standards at least as strict as these requirements, including immediate removal of CSAM, evidence preservation, and legally required reporting.

9) Evidence Handling & Data Retention

We retain only the minimum data necessary to comply with laws, investigate abuse, and protect users. Confirmed CSAM is never returned to users and is handled exclusively for lawful reporting and investigative purposes.

10) Transparency & Training

• We provide ongoing training to trust & safety staff on CSAE identification and handling.
• We aim to publish aggregate transparency information about child-safety enforcement where legally permissible.

11) Child Safety Point of Contact

Designated contact for CSAE matters (able to discuss enforcement procedures and take action):

• Name/Role: Child Safety Officer, Shondhi (Artics Inc.)
• Email: dev@artics.io
• Postal: Artics Inc., Attn: Child Safety, 34159 Fremont Blvd, #1026, Fremont, CA 94538, USA

12) Key Definitions

• Minor/Child: A person under the age of 18, or as defined by applicable local law if higher.
• CSAE: Child Sexual Abuse and Exploitation, including grooming, sextortion, trafficking, sexualization of minors, and related facilitation.
• CSAM: Any visual depiction (including photographs, videos, live streams, or computer-generated imagery) of sexually explicit conduct involving a minor.

13) Changes to These Standards

We may update these standards to reflect legal requirements, policy improvements, or product changes. Material updates will be noted here with a new “Last updated” date.